December 11, 2018

Frequently Asked Questions

Wondering if tcDocs will be a good fit for your business?  We have answered below some of the questions that may help you decide.  If you need more information then please contact us.

Q: Am I tied into a yearly contract?
A: No, we charge month by month. If you cancel then you are only liable for that month’s fee.

Q: Do I have to pay extra for upgrades to the system?
A: No, upgrades are included in your subscription. We are consistently making enhancements to the system for the benefit of our users. When these are introduced your account is automatically updated at no extra charge.

Q: Do I have to sign a contact?
A: We have a licensing Agreement stating the terms of usage and we send you a copy to review prior to signing.

Q: Can I pay by Credit Card?
A: Yes, you may pay by credit or debit card.

Q: I work for multiple teams. Can I customize to each team’s branding?
A: Yes, within tcDocs you have the option to add specific footers and email addresses for individual teams. You may also customize your email address for individual agents/teams.

Q: Can I use my custom checklist?
A: Yes, you can customize your checklist and add as many as required by individual clients/teams.

Q: Can I add more than one checklist to a transaction?
A: Yes, in fact it is recommended you break up your checklists by agent and contract contingencies, then import those lists which apply to a particular transaction.

Q: Can I track my Listings in tcDocs?
A: Yes, you can add all your listings and checklists in the same manner as transactions. Once the listing goes under contract then you may convert it to a new transaction.

Q: Am I limited to how many transactions I can add to tcDocs?
A: No. You can add as many listings and transactions as you wish – there is no limit!

Q: Will my data be backed up?
A: Yes, the system is backed up daily.

Q: Is my information secure?
A: Yes, your connection to tcDocs.com is secured with an encrypted SSL connection.

Q: Can I try the software before purchasing?
A: Yes, we offer a no obligation, no credit card, 14 day Free Trial!