December 11, 2018

Frequently Asked Questions

Wondering if tcDocs will be a good fit for your business?  We have answered below some of the questions that may help you decide.  If you need more information then please contact us.

Q: Am I tied into a yearly contract?
A: No, we charge month by month. If you cancel then you are only liable for that month’s fee.

Q: Do I have to sign a contact?
A: We have a licensing Agreement stating the terms of usage and we send you a copy to review prior to signing.

Q: Can I pay by Credit Card?
A: Yes, you may pay by credit or debit card.

Q: I work for multiple teams. Can I customize to each team’s branding?
A: Yes, within tcDocs you have the option to add specific footers and email addresses for individual teams. You may also customize your email address for individual agents/teams.

Q: Can I use my custom checklist?
A: Yes, you can customize your checklist and add as many as required by individual clients/teams.

Q: Can I add more than one checklist to a transaction?
A: Yes, in fact it is recommended you break up your checklists by agent and contract contingencies, then import those lists which apply to a particular transaction.

Q: Can I track my Listings in tcDocs?
A: Yes, you can add all your listings and checklists in the same manner as transactions. Once the listing goes under contract then you may convert it to a new transaction.

Q: Am I limited to how many transactions I can add to tcDocs?
A: No. You can add as many listings and transactions as you wish – there is no limit!

Q: Do I have to pay for upgrades to the system?
A: No. We are consistently making enhancements to the system for the benefit of the user. When these are introduced your account is automatically updated at no charge.

Q: Will my data be backed up?
A: Yes, the system is backed up daily.

Q: Is my information secure?
A: Yes, your connection to tcDocs.com is secured with an encrypted SSL connection.

Q: Can I try the software before purchasing?
A: Yes, we offer a no obligation, no credit card, 14 day Free Trial!