PRIVACY POLICY

Effective:  January 7, 2022

This Privacy Policy (the “Privacy Policy”) governs your (“you” or “User”) use of the website located at www.tcdocs.com and any content made available from or through this website, including any subdomains thereof (collectively, our “Website”). Our Website is made available by Senger Solutions, LLC, a Washington limited liability company (“we” or “us” “our”).

BY USING THE WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY APPLICABLE TO YOUR USE OF OUR WEBSITE. IF YOU DO NOT AGREE TO OUR PRIVACY POLICY, YOU MAY NOT ACCESS OR OTHERWISE USE OUR WEBSITE.

This Privacy Statement is intended for users of our Services (as defined in the General Terms of Service). As used herein, the term “User Information” means information about you and your users provide in connection with using our Services or which is stored on our servers.

TABLE OF CONTENTS

  1. CHANGES TO OUR PRIVACY POLICY
  2. OUR COMMITMENT
  3. INFORMATION WE COLLECT
  4. HOW WE USE AND DISCLOSE INFORMATION
  5. OUR PARTNERS
  6. HOW WE SECURE USER INFORMATION
  7. WE DO NOT SELL USER INFORMATION
  8. DO NOT TRACK
  9. CONTACT US

1. CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy or any other policy on our Website (collectively, our “Policies”) from time to time by posting such changes on our Website. Accordingly, you should periodically review our Policies for revisions we make. Any changes will become effective when posted, and will not have a retroactive effect.

2. OUR COMMITMENT

We take seriously the privacy and security of our Website and all its content, including information our users provide. We do not collect more information from you than necessary and we take reasonable measures to keep it safe. This Privacy Policy describes what kinds of information we collect, and how we use and protect it.

The Services are hosted on secure facilities. We will not use User Information for the purposes of marketing to, or otherwise communicating directly with your end users, or provide customer Information to any third party, unless we are required to do so to comply with the law. In short, we will never access User Information at all, unless specifically requested to do so by the User who owns that information to assist in troubleshooting some problem with the hosted Service.

By using our Website and any Services made available on or through our Website, you may provide certain personal information to us. By providing such information, you agree that it is accurate and that you are solely responsible for its accuracy.

3. INFORMATION WE COLLECT

  1. Personal Information Provided. Generally, when you access and use our Website, we collect the data you provide, which identifies you to us (“User Information”). For example, we may collect your name, address, phone number, email address, and/or credit card information, when you subscribe to use our Services.
  2. Non-Personal Data Received and Derived. We also may receive or derive information from your access and use of our Website, such as your IP address, browser type and version, or operating system. We can also learn information about your use of our Website such as your purchase history and the length of your visits to certain pages on our site, and other browser interaction information.
  3. Cookies. A cookie is a small text file containing a unique identification number that is transferred from a web server to the end user’s browser, enabling the serving party to track the website activities of the end user. We do not issue any cookies which enable third parties to track the activities of your end users.
  4. Information for Adults Only. We do not intend for our Website or Services to be used by minors, and we do not intentionally collect information from children under the age of 18.

4. HOW WE USE AND DISCLOSE INFORMATION

We only use and disclose User Information as follows:

  • to permit you to subscribe to our Services;
  • to permit you to identify comments you leave on our Website or provide to us;
  • to communicate with you for legitimate business reasons;
  • to provide the Services you request or purchase through our Website;
  • to permit our partners to facilitate your purchases or use of the Services through our Website;
  • to permit our merchants to deliver the Services you purchase through our Website;
  • otherwise as may be required by law or to defend ourselves.

We may also transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a merger, consolidation, or acquisition. However, in such event, any acquirer will be subject to the provisions of our commitments to you.

5. OUR PARTNERS

We partner with third parties who provide services that facilitate the functions and features of our Website (our “Partners”). For example, we hire a Partner to provide Website hosting services to hosts our Services and process and store the User Information we collect. We also have a Partner who is a payment processing service that collects your payment information, shipping address, and handles all of the financial transactions of the Website on our behalf in a secure and compliant manner. Our Partners have agreements with us that ensure the User Information we collect and disclose to them or that they collect directly from you through our Website is used by them only for the purposes we contract with them to provide for us.

6. HOW WE SECURE USER INFORMATION

We safeguard User Information and our Partners do too. Our Website Partners utilize authorization protocol OAuth 2.0 or similar protocols for subscribing to our Services through our Website. Our Website content, including User Information we store, is encrypted via SSL certificate(s). Of course, we cannot guarantee that bad actors will not intrude on the networks or systems that our Partners provide to us and thereby gain unauthorized access to your content or User Information. But if we become aware of such a data loss, we will always make appropriate disclosures to those affected, as required by law.

7. WE DO NOT SELL USER INFORMATION

We never sell your personal information or User Information.

8. DO NOT TRACK

We do not monitor, recognize, or respond to any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals, or any user’s request to discontinue communications from any other user. Further, we do not authorize you or any other third party to collect any personally identifiable information about individuals who visit our site without separate consent.

9. CONTACT US

If you have any questions about our Policies, or specifically about your User Information that we have collected, stored, or disclosed in connection with your use of our Website or the Services, or wish to request that we delete your User Information, please contact us by email at admin@tcdocs.com.